The Digital Technologies Seniors Program (DTSP) is a community initiative developed by students at Swinburne University of Technology Sarawak Campus and Fondation Rolf Schnyder. Its aim is to bridge the generational gap and provide seniors with support and guidance in using technology such as smartphones and tablets. The program also aims to empower students by giving them the opportunity to mentor seniors and develop valuable life skills such as empathy and leadership.

The DTSP was inspired by the experiences of Scott J.Wong’s father, who struggled to adapt to new technology in his later years. With the increasing prevalence of online scams, it is important for seniors to be able to navigate the digital world safely and confidently. The DTSP aims to provide a sustainable, supportive learning experience that helps seniors stay connected and informed.

In Malaysia, 10.7% of the population is aged 60 and above, and a significant percentage of these seniors are not internet users. The main reasons given for not using the internet include lack of interest, feeling too old to learn, and not having a device. Mobile technology has the potential to improve the lives of seniors by providing access to vital services and a sense of security and safety. However, seniors often face challenges when using smartphones and apps, such as small displays and buttons, complex menus, and unclear instructions.

The DTSP aims to address these challenges by providing tailored, user-friendly modules that cater to the specific needs and interests of seniors. By engaging students in the development and delivery of these modules, the DTSP hopes to create a sustainable program that benefits both seniors and students in the Sarawak community.